Yes. We operate a dedicated technical service center equipped with specialized test rigs and software for various industrial robot systems. 100% of our robot components undergo rigorous functional testing under simulated factory loads before dispatch. Thanks to our extensive ready-to-ship inventory, our standard handling time is just 1–2 business days after payment confirmation.

We back our parts with solid warranties: 12 months for brand-new components and 3 months for refurbished or repaired parts. If a component fails to function properly upon initial installation, we offer a 7-day Dead-on-Arrival (DOA) return or replacement policy.

We use heavy-duty, export-standard packaging to ensure zero damage. Delicate electronics (like teach pendants and drives) are wrapped in anti-static bags and cushioned with high-density customized foam inside rigid industrial cartons. For oversized or heavyweight parts, we build custom wooden crates to guarantee maximum protection during international transit.

We accept secure international payments, including Telegraphic Transfer (T/T), PayPal, Western Union, and major Credit Cards. To ensure smooth and rapid customs clearance in your country, we automatically provide fully compliant international trade documentation, including detailed Proforma Invoices (PI), Commercial Invoices, and itemized Packing Lists.